Terms of Service — Zentrix Organics

01. Agreement to Terms

By accessing, browsing, or placing an order through the Zentrix Organics storefront, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should refrain from placing orders or submitting personal details through our platform.

02. Product Descriptions & Pricing Accuracy

We take extreme care to display accurate product descriptions, active fulvic acid concentrations, source altitudes, and retail pricing for all items listed in our catalog. However:

Prices, product packaging designs, and promotional bundles are subject to change without prior notice.
In the event of a technical calculation error or inadvertent typographical price listing, Zentrix Organics reserves the right to correct the error and notify affected customers before dispatch.
Natural variations in resin texture, density, or shade are inherent to raw, unrefined Himalayan Shilajit and do not constitute product defects.

03. Order Acceptance & Right to Cancel

Order Verification Right: Zentrix Organics reserves the right to accept, decline, limit, or cancel any order placed on our storefront at our sole discretion. Common grounds include unverified shipping addresses, invalid contact numbers, product stock depletion, or suspected fraudulent activity.

If an order is cancelled after payment transfer confirmation (e.g. via Bank Transfer or Mobile Wallet), a full refund will be dispatched promptly via the original payment method.

04. User Responsibilities

When utilizing our storefront, users agree not to:

Provide false, inaccurate, or misleading contact or delivery address details during Checkout.
Attempt to scrape, breach, disrupt, or compromise website security or administrative data.
Impersonate any person, business entity, or Zentrix Organics representative.

05. Health Disclaimer & Product Use

Statements on this website regarding Shilajit resin and natural botanical elixirs have not been evaluated by food or drug regulatory authorities as medical cures. Products offered by Zentrix Organics are dietary supplements intended to support general daily vitality, stamina, and cellular health. They are not designed to diagnose, treat, cure, or prevent any medical disease. Consult a qualified healthcare professional before beginning any new botanical regimen.

06. Intellectual Property

All brand logos, text copy, graphic illustrations, packaging photography, and software markup on Zentrix Organics are the intellectual property of Zentrix Organics. Unauthorized duplication, redistribution, or commercial reuse without express written permission is strictly prohibited.

07. Inquiries & Legal Notice

For official inquiries or legal correspondence regarding our Terms of Service, contact:

Email: legal@zentrixorganics.com / zentrix.organics@gmail.com
Office: G-10 Markaz, Islamabad, Pakistan